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Return Policy

Thank you for your purchase. We hope you are happy with it. However, if you are not completely satisfied with it for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at info@moliormulto.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

 

Molior Multo Equipment Inc.

Attn: Returns

RMA #

1561 Merrrow Road

Mississauga, Ontario L5J3C4

Canada

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

EXCEPTIONS

 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

 

Please Note

     ●     A 10% restocking fee will be charged for all returns in excess of $1000.

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:

 

416 220 8550 

info@moliormulto.com

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